Last Updated: 1 January 2026

Okgo's Terms & Conditions – Transparently, in Plain Language

Please read these terms and conditions carefully before creating an account on okgo. We believe transparency is the foundation of trust, and we've done our best to keep everything clear and straightforward.

Effective: 1 January 2026 Bangla Version Legally Compliant
Summary of Contents
Account Registration & Eligibility
Deposit, Withdrawal & Payment Policy
Bonus, Promotion & Offer Terms
Betting Rules & Limits
Account Closure & Bans
Responsible Betting & Player Protection
Key Points

Terms Key Highlights At a Glance

Here are the most important points to know before reading the full details

Must be 18 or older

You must be at least 18 years old to register an account with okgo. okgo strictly prohibits underage betting and may request proof of age during verification.

One Person, One Account

Each user may open only one okgo account. If multiple accounts belonging to the same person are detected, all accounts will be closed and any balance may be forfeited.

Payments in Your Own Name

The payment account used for deposits and withdrawals must match the name registered on your okgo account. Payments from third parties are not accepted.

Bonus Wagering Requirements

All bonuses are subject to wagering requirements before withdrawal. Typically, you must wager 10–30x the bonus amount. Full details are specified in each individual offer.

Cheating & Match Fixing Prohibited

Any form of cheating, bot usage, account hacking, or match fixing-related betting is strictly prohibited. If such activity is proven, all winnings will be forfeited.

Withdrawal Verification

Identity verification may be required for large withdrawals (৳50,000+) or in cases of suspicious activity. This is in place to protect all users.

Section 1
General Terms & Conditions

These terms and conditions constitute a legal agreement between the okgo platform (okgo.im) and its users. By creating an account on okgo, you are deemed to have accepted all of these terms.

okgo An online betting and gaming platform offering Sports Betting, casino games, lottery, and related services. Our goal is to provide users in Bangladesh with the safest, fairest, and most entertaining gaming experience.

Important: It is your responsibility to read and understand these Terms & Conditions. If any part is unclear, contact the okgo support team — we're happy to help in Bangla.

Okgo reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via email or SMS.

Section 2
Account Registration & Eligibility

2.1 Age Requirement

You must be 18 years of age or older to register an account and place bets on okgo. okgo may request a National ID, passport, or other government-issued document at any time for age verification purposes.

2.2 One Person, One Account

Each individual may open only one okgo account. If multiple accounts belonging to the same person are found, all accounts will be closed and any remaining balance may be forfeited.

2.3 Providing Accurate Information

You must provide accurate and complete information at the time of registration. Incorrect or false information may result in account termination. Any changes to your account details must be reported to okgo immediately.

  • Full Name (as per National ID)
  • Active Mobile Number
  • Date of birth
  • Valid email address (optional but recommended)

Warning: Never share your account password or login credentials with anyone. You are solely responsible for the security of your account.

Section 3
Deposit & Payment Policy

3.1 Payment Methods

Okgo currently supports the following payment methods: bKash, Nagad, Rocket, bank transfer, and card payments. All transactions are processed in Bangladeshi Taka (BDT).

3.2 Deposit Limits

  • Minimum Deposit: ৳50 (bKash & Nagad)
  • Daily Maximum: ৳5,00,000
  • Processing Time: Typically 30 seconds to 2 minutes

3.3 Payments in Your Own Name

The name on the payment account used for deposits must match the name on your okgo account. Payments from third-party accounts are not accepted. Violation of this policy may result in forfeiture of the deposit.

Security Note: okgo will never ask you to deposit to a personal mobile number. Always use official payment channels only.
Section 4
Withdrawal Policy

4.1 Withdrawal Limits & Processing Times

  • Minimum withdrawal: ৳500
  • Standard Processing: 5–10 minutes
  • For ৳50,000 and above: Identity verification required (up to 24 hours)

4.2 Verification Requirements

Identity verification is mandatory in the following cases:

  • First Withdrawal
  • Single withdrawal of ৳50,000 or more
  • If suspicious activity is detected
  • Logging in from multiple IDs within 30 days

4.3 Deposit Wagering

Your deposited amount must be wagered at least once before a withdrawal can be made. This is an internationally recognized standard for anti-money laundering compliance.

Section 5
Bonus & Promotion Terms

5.1 Welcome Bonus

New members can receive a Welcome Bonus of up to 50% on their first deposit. The bonus amount must be wagered 15 times before any withdrawal can be made. The bonus is valid for 30 days.

5.2 General Bonus Terms

  • Each user is entitled to each bonus offer once only
  • Bonuses may only be used on specified games or markets
  • Bonus wagering will only count on bets with odds of 1.50 or higher
  • Bonus balance cannot be withdrawn directly
  • Transferring bonus balance before completing wagering requirements is not permitted

Please note: If bonus abuse is detected — such as claiming bonuses across multiple accounts — all bonuses and any associated winnings will be forfeited.

5.3 Reload & Special Offers

Okgo regularly runs a variety of promotions. Each offer has its own specific terms, detailed on the respective offer page. Special event bonuses (such as IPL or World Cup) are available for a limited time only.

Section 6
Betting Rules & Limits

6.1 Bet Limits

  • Minimum Single Bet: ৳10
  • Maximum single bet: Varies by market and event
  • Maximum daily winnings: ৳1,00,000 (without verification)

6.2 Bet Cancellation & Void Policy

A bet may be voided in the following circumstances:

  • If a match is cancelled or postponed
  • Incorrect odds published due to a technical error
  • If the outcome was known before the match began
  • Force Majeure (natural disasters, political unrest)

6.3 Live Betting – Special Rules

In live betting, odds may change due to technical delays. The odds at the time the bet is confirmed will apply, not the odds at the time the bet was placed. Bets will not be accepted for events that have already occurred within the match.

Section 7
Prohibited Activities

The following activities are strictly prohibited on okgo. Violations may result in account suspension or permanent closure:

  • Creating multiple accounts
  • Betting using bots, automation, or artificial intelligence
  • Betting linked to match-fixing or manipulation
  • Account hacking or unauthorized access attempts
  • Money laundering or use of illegally obtained funds
  • Exploiting system vulnerabilities
  • Using a third-party account
  • Opening an account under a false identity
If prohibited activity is detected, okgo reserves the right to investigate all associated accounts and, where necessary, report information to law enforcement authorities.
Section 8
Account Suspension & Closure Policy

8.1 Suspension by okgo

In the event of a Terms & Conditions violation, okgo reserves the right to suspend an account without prior notice. Pending bets at the time of suspension will generally be settled as normal, but may be held pending investigation if required.

8.2 Closure by User

You may close your account at any time. In that case:

  • Your balance will be returned once all active bets have been settled
  • Bonus balance will be forfeited
  • Personal data may be retained as required by law
Section 9
Privacy & Data Protection

Okgo takes the protection of your personal data extremely seriously. Our full policy on how we collect, use, and store your information is available in our Privacy Policy page.

  • Your data will never be sold
  • Information is shared with third parties solely for payment processing purposes
  • All data secured with 256-bit SSL encryption
  • Information may be disclosed to authorities when required by law
Section 10
Responsible Betting

Okgo is deeply committed to responsible betting. We want betting to remain an enjoyable experience for you — not a source of problems.

10.1 Self-Control Tools

The okgo platform offers the following features:

  • Deposit limit: Set daily, weekly, or monthly deposit limits
  • Betting Limits: Set a daily limit on the amount you bet
  • Cooldown Period: Take a break for 24–72 hours
  • Self-Exclusion: Self-exclude from betting for anywhere between 30 days and permanently
If you feel you may have a problem with betting addiction, contact okgo support immediately. We can assist you in Bangla and connect you with professional support services.

For more details, visit our Responsible Gaming Page View.

Section 11
Dispute Resolution

If you have a dispute regarding a bet or payment, please follow the steps below:

  1. Contact the okgo support team directly as a first step
  2. Provide full details of the dispute, including the date, amount, and any supporting evidence
  3. Okgo will investigate and provide a decision within 72 hours
  4. If you are not satisfied with a decision, you may submit a request for reconsideration

Okgo's decisions are final and binding. In resolving disputes, okgo is committed to being fair and impartial at all times.

Section 12
Changes & Updates

Okgo may update these Terms & Conditions at any time. When changes are made:

  • Notifications via SMS or email will be sent for any significant changes
  • The effective date of any updated terms will be shown at the top of the page
  • Continuing to use the platform after any changes have been made will be considered acceptance of the updated terms

The latest version of these Terms & Conditions is always available at okgo.im/terms-conditions. For any queries, contact us at support@okgo.im.

FAQ

About the Terms & Conditions Frequently Asked Questions

The Welcome Bonus requires wagering 15x the bonus amount within 30 days. For example, a ৳1,000 bonus requires a total of ৳15,000 in bets. Only bets placed at odds of 1.50 or higher will count.

For standard withdrawals (up to ৳50,000), you can withdraw without identity verification. However, a government-issued ID may be required for your first withdrawal or for larger amounts. This is for your own security.

Yes. If a match is cancelled or postponed, the bet is voided and the full stake is returned to your wallet. For accumulator bets, the voided selection is removed and the remaining odds are used to settle the bet.

Yes. If you close your account yourself, your main cash balance will be returned after any active bets are settled. However, any bonus balance that has not met the wagering requirements will be forfeited.

For significant changes, users will be notified via SMS or email, and confirmation of acceptance may be required at login. Continued use of the platform after any update constitutes acceptance of the revised terms.
Finished reading the terms?

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