When you use okgo, certain information is shared with us. This policy explains what we collect, why we collect it, and who we share it with — because okgo believes transparency is the best policy.
6 core principles through which okgo protects your privacy
Every piece of your data and every transaction is protected by 256-bit SSL encryption — the same technology used by banks and government institutions. On okgo, your data is always encrypted.
Okgo never sells, rents, or shares your personal information with third parties or advertising companies. Your name, phone number, and betting history stay with okgo — and okgo alone.
Okgo allows you to view, correct, or delete your data. You can update your information at any time from your account profile.
All okgo data is stored on highly secure servers, protected through firewalls, intrusion detection systems, and regular security audits.
Okgo staff can only access the information necessary for their specific role. No employee may view your full profile without proper authorization.
If any suspicious activity or security breach is detected, okgo will notify the affected users via SMS and email within 72 hours.
When you create an account or use our services on okgo, we collect certain information that is essential to providing you with a safe and effective experience. Below is a detailed breakdown of what we collect and why.
| Data Type | Where It Is Collected | Mandatory |
|---|---|---|
| Full Name | Registration Form | Yes |
| Mobile Number | Registration & Login | Yes |
| Date of Birth | Registration Form | Yes |
| Email Address | Registration Form | Optional |
| National ID | Verification Process | Where Applicable |
| Payment Information | Deposit/Withdrawal | Yes |
Certain technical information is collected automatically while you browse okgo:
Okgo does not store information without purpose. Every piece of data is held for a specific reason, and once that purpose is fulfilled, the relevant data is deleted.
Please Note: We never use your information for advertising purposes or share it with external ad networks.
Okgo shares your information only in limited, purpose-specific circumstances. Full details are provided below:
Only the information required to process transactions is shared with bKash, Nagad, or other payment gateways. These companies also adhere to strict privacy policies of their own.
If okgo receives a valid legal order or warrant under Bangladeshi law, we are obligated to provide the required information to the relevant authorities. We do not disclose any data beyond what is legally required.
Certain technology companies are engaged to support platform operations. They may only use your data to provide their designated services and are prohibited from sharing it with third parties. All such arrangements are governed by written agreements.
Okgo uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.
You can also delete or disable cookies at any time through your browser settings. Please note, however, that disabling essential cookies may prevent okgo from functioning properly.
Okgo does not retain your data longer than necessary. The retention periods for different types of information are outlined below:
Once the retention period expires, your data is automatically deleted or anonymised so that you can no longer be identified in any way.
You have certain fundamental rights regarding your personal information on okgo. We respect these rights and act on them as promptly as possible.
To find out what information we hold about you, contact our support team. We will respond within 7 business days.
If any of your information is incorrect, you can update it directly from your profile page or by contacting our support team.
Upon account closure, you may request the deletion of all your data, except for information we are legally required to retain.
You may request that we stop using your data for specific purposes, such as marketing communications.
You may request your data in a machine-readable format.
You may object to any use of your data, and okgo will review your request accordingly.
Okgo strictly upholds its policy on the protection of minors. Our services are intended solely for individuals aged 18 and above.
Okgo uses world-class technology to keep your data secure. Our layers of protection are outlined below:
Some pages on okgo may contain links to external sites, such as sports news outlets or payment gateways. These external sites have their own privacy policies, and okgo is not responsible for them.
Please review the privacy policy of any external site before you visit it. okgo is not responsible for any data loss occurring on third-party sites, even if accessed via an okgo link.
This Privacy Policy may be updated from time to time to reflect changes in business needs or applicable laws. When changes are made, okgo follows the process outlined below:
For any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us. We respond in English and typically reply within 24–48 hours.
Protecting your information is our top priority. Enjoy betting with complete peace of mind — okgo has always got your back.